Switch on Child Safe. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. 168. If your websafe option is off, then the toggle will be greyed out. This includes restricting children from accessing inappropriate or adult content. If you are a Virgin Media customer, then you may want to access the router settings at some point. 168. I cannot turn on/turn off again the options: whenever I try to click on any of the 2 switches "Virus Safe" and "Child Safe", they won't. Child safe is stuck off on my account despite it looking like it's active on my settings page. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Sign in . 0 Kudos Reply. - 5397856. I have web safe switched off but still certain sites wont load. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. If you're still having issues changing your settings, please let us know. Limit who can send messages to them or turn off direct messaging completely. 222. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. com to make sure you receive the most up to date settings. If you are at home, check that you are connected to the same network or SSID as your Virgin. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers?Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. run the Standard test and confirm the. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Uninstall on PC Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning internet security provides protection against viruses and malware. Although Virgin Media WiFi includes content protection, to make. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". In the ‘Web Safe’ section, select ‘Change Settings’. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. I added it to the 'allowed websites' list, and it's working fine. Learn how you can change Web Safe settings to turn Child Safe off. If issue persist post back here and in the meantime consider manually. 22K; jpeg1. dmof. Click on Settings. There are several parental control apps for your Android device available in the Google Play store. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Either the customer can't move the sliders or they can but without effect. There is a title above the email listing when I open the web email display page saying "Autoforward is active" I click on the cancel (x) button but it reappears each time I reopen the page. This bypasses Virgin media website blocking, allowing you to access. Enable the Auto forward button . 1 useful. Save and exit and that should be it. Sign in to My Virgin Media a. My Virgin Media. 168. Virgin Mobile. Add a Comment. 220. " I've tried a few times on my brows. You can connect via Wi-Fi or by using an Ethernet cable. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Select Parental Controls in Virgin Media Web Safe. Once logged in, select ‘My apps’ tab’. Childsafe off but still blocking sites. Parental controls are a set of tools designed to protect and keep children safe online. You don’t need to be a web wizard to know how to take care of your kids online. Changing the computer's network settings to use any Public DNS should re-gain full access. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Virgin Phone Switchover. If you’d like to change the. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Virgin Media. To confirm Web Safe is working try going to. Options. This is a workaround for when Child Safe & Virus does not or cannot be turned off. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Log in to My Virgin Media. Use a proxy website like Anonymouse or something. Virgin Media Help - Get help, tips and advice to make the most of your Virgin Media Products and Services. Once logged in you will see 2. So, if you check your Virgin Media Mail emails through My Virgin Media or at mail. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Click: Settings. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Toggle the button next to Child Safe option to turn it Off. The Virgin Media Hub 3. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. Please Advise how to Turn Child Safe Off in Networking and WiFi Thursday; Connecting to google wifi in Networking and WiFi 24-04-2023; Re: Can't turn off parental controls in Networking and WiFi 21-04-2023Step 1. I’ve done a pin reset on the router, but nothing, I’ve checked the “AS name’ at 1. This allows you to choose the type of content you can restrict. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Follow these easy steps: 1. Not sure why you cannot turn it off. 2. Hello, I'm trying to turn off the virus and child safes, but I keep getting an error: "sorry the changes you made haven't been - 5369763 Browse Virgin Media Virgin Media CommunityStream from Virgin Media. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?This is all I see, on both my laptop and my phoneChanging Virgin Media Web Safe Settings on Desktop/Laptop. More about Virgin Internet Security. Virgin Media; My Virgin Media; Shop;. Go to your TV Guide. My Virgin Media App. 1. Login to the Virgin Media online account in a web browser. Virgin Media. All Rights ReservedTo turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. Welcome to Virgin Media’s help and support page. 0 Kudos. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Use a free web proxy and enter Use the Get Magnet Link site. Report. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media: Web Safe. This is a place to discuss everything related to web and cloud hosting. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Email address. I've switched it off and on multiple times - 5019860. Virgin Mobile. 222. 1. Please enter your email. 3. Enable the Auto forward button . Click: Web Safe. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. 222 and 208. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Virgin Media released their network level parental control option, Web Safe,. 1. While we’d recommend keeping Web Safe active, the choice to use Web Safe is up to you, and there may be situations where you don’t. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Can you help? 0 Kudos Reply. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 0. This allows you to choose the type of content you can restrict. Virgin Media customers can get. Click on Manage Web Safe. Broadband. You don’t need to be a web wizard to know how to take care of your kids online. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Click on Settings. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Sabrina. After that time, 18-rated content. Shows available as Catch Up TV are indicated with this symbol: Step 3. As in the title, both were turned off several days ago but are still blocking websites. From shared hosting to bare metal servers, and everything in between. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocking off sites. I added it to the 'allowed websites' list, and it's working fine. Posted: Fri Aug 22, 2014 11:22 am. Changing Virgin Media Web Safe Settings on Desktop/Laptop. It's easy to turn on. artnada wrote: ». That said, the more you know about the web, the better understanding you. 67. Install our free Parental Controls software. mihirfriends20 • 2 days ago. on 05-01-2023 17:27. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. 100 & 194. 1 on your browser. Web Safe only works on devices connected to your Virgin Broadband at home. Options. Virgin Media also offers an additional security tool called F-Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Enter the email address to which you want to forward the messages. After switching Web Safe off confirm changes by refresh page, press Ctrl + Shift + R; Child Safe and Virus Safe should be reported as off. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 1 or whatever else you like. Log in to your Virgin Media account using your email address and password. Any website unsuitable for children is blocked by default. Changing DNS on your device is the best option VM have other DNS 194. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. For more tips on how to keep your kids safe online, visit Internet Matters. Yes it is possible, log into the hub’s web interface on 192. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Click: Web Safe. 8. Go to your browser settings and click Advanced settings. Select SPAM Settings. --. I'm going to send you a private message so we can look into this for you. on 27-07-2022 14:17. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. Thanks for reaching out to us. Select the Settings cog in the top right-hand corner. Turn off all Spam filtering. 1 or 192. Virgin Media; My Virgin Media; Shop; Help;. So frustrating,Here are our top tips to help you on your way. Reply. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Select SPAM Settings. Finally with regard to the traceroute - It leaves VM's network and stops one hop short of the destination. This bypasses Virgin media website blocking, allowing you to access. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. Verified account Protected Tweets @; Suggested usersVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. If you’d like to change the. Phone. Virgin Media customers can get. Stream from Virgin Media. For fraudulent e-mails, forward to phishing@virginmedia. I'm going to send you a private message so we can look into this for you. The computers and devices you wish to authorise are set up so that. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Virgin Media Web Safe & Kodi . Try with OpenDNS using 208. I need parental child lock turn off on my virgin media broadband . Stay safe online. . Or you can select the Catch Up & On Demand option from the Home menu and take your pick. I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. Verified account Protected Tweets @; Suggested usersVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. in Switched On Families 18-10-2023; Child Safe not working in Security matters 10-10-2023; Child safe issues, Virgin Media customer service is appalling in Security matters 01-10-2023; Cannot Turn Off Websafe and Child Safe in Security matters 29-09-2023Hi, i can’t turn on child safe or web safe from the security area of the my virgin media website. Below is the screenshot for reference and. Hi , Thanks for coming back to me. 8. Virgin Media Refuse to provide me with one, despite being on Gig1 Fibre in Networking and WiFi 26-08-2023; Top. More about Web Safe. Sign in to your online account change setting there. Manage Your Account. These are two settings – Virus Safe and Child Safe. These categories will remain blocked until you turn Child Safe off. Click on Plans and device. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. I'll be in touch soon. In order to keep a copy of the E-Mail, enable Keep a copy. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I have childsafe switched on but it is still not blocking adult content. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Web Safe only works on devices connected to your Virgin Broadband at home. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. If you want to turn it off again, you can do so whenever you like. Any attempt bounces me back to my account page. Virgin Mobile. 8. Here are the directions for general parental control options for you device:. 1. Bypass Child Safe & Virus Safe. Click: My Apps. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Try both Mac and Windows. Click on Mail in the side bar. This is a workaround for when Child Safe & Virus does not or cannot be turned off. 6. 1. Mobile virgin media parental control remove. on 19-10-2022 07:04. Hi thank you fir the reply. If you need to change the settings of your Virgin Media hub while it’s in modem-only mode (to put it back. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Networking and WiFi. tl;dr you have to keep complaining to Virgin for several months and then take them to the Communication & Internet Services Adjudication Scheme then complain to their Data Protection team by contacting them on LinkedIn. When trying to watch a recording, I receive the following message ‘Unable to access the recording. Thanks for getting in touch. Virgin Media takes online safety seriously. If it’s not a technical issue you need help with then we’re here to support you on. Sorry to hear of the issues with the web/child safe. 1. 4. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Learn how you can change Web Safe settings to turn Child Safe off. Home Phone. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. 3. You can go look up how to change the DNS in whatever operating system you are using yourself. Account - Cable. Child Safe switched OFF but blocking sites. Once logged in you will see 2 filters; Virus Safe and Child Safe. Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. Try computers with Cisco’s OpenDNS using 208. Manage Your Account. 222. You’ll then be able to use your same old phone to make. Learn how you can change Web Safe settings to turn Child Safe off. Any website unsuitable for children is blocked by default. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. . You could also use a VPN to save you from using a proxy site all the time. With this, your settings will switch to '18' automatically after a certain time. . I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I have web safe switched off but still certain sites wont load. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Settings. Hi thank you fir the reply. Thanks . Click on Mail in the side bar. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. This can be closed. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. 1 into the address bar of your browser. It may take up to 24 hours for the change to be activated on your modem. virginmedia. That doesn’t work hence me asking for VM to turn it off - 5370672. 220. Browse Virgin Media Virgin Media Community. Then tap Hide explicit results. I tried to check the AS name as advised on the forum , here is what I found. 0 Kudos. Despite this, Certain websites are still being blocked with the virgin media message that my child safe options are blocking the site. Virgin Media takes online safety seriously. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. 18-04-2022 18:13 - edited 18-04-2022 18:14. Every attempt bounces me back to the 'My Account' page. Log in to My Virgin Media. --. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. 220. Account - Mobile. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. 123 and 194. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. Virgin Media provides some great line speeds that are both affordable and easy to set up. 4. Hi Paneristi, Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to turn web safe off. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. 168. Virgin Media takes online safety seriously. Any website unsuitable for children is blocked by default. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Login in the the Virgin Media online account and try the to enable websafe. Activate Web Safe. 8 and/or 1. Contact the site operator for further help. 9. com being blocked by Virus Safe instead of the expected Child Safe : Consider running a full virus scan on the device and an additional scan with the free version of Malwarebytes or similar software; also review which add-ons / extensions. Activate now in My. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Anyway, I recently moved house (August) and kept the same package. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. It seems impossible to turn it off. 8. Options. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. in the display area. 8. Virgin Media: Web Safe. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Browse Virgin Media Virgin Media Community. Click here to view more details on content filters from Virgin Media’s Web Safe. Make sure your device is connected to the Virgin Media router. From there the Web Safe can be accessed and configured. 2. Tried every browser, device, incognito mode etc. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. 1/. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . For some customers the Web Safe adjustments are not functioning. Your original post says you wish to turn these on? They should be on via default, Do you mean turn them off? If so we can assist from here with this. SpeedQuickStart, set up and connections. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. 2. You’ll be able to block. Can you try refreshing your network and clearing your cache and cookies. Thanks! SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Networking and WiFi. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. If I turn on a VPN, everything is accessible. Click the big on/off icon to connect. Make sure your device is connected to the Virgin Media router. 0. when i click on the google play store it says that i need to log in to google play to authenticate my. com 194. Our speed is great on our phones and my MacBook. Hey @DavidCalla,. Summer 2021. Adjust the settings according to the level of protection you want. 67. Sorry to hear of the issue with the web safe function on our connection. We would like to show you a description here but the site won’t allow us. Click on Manage Web Safe. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anythingLook out your virgins media virus safe settings have blocked this site. I know the Hub 5 has a modem mode. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. 2. Go to your TV Guide. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. AS Name. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly set1. If I click the autoforward box hoping to turn it off, it goes to the next page and says mail is forwarded to outlook. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. It's easy to turn on. . Learn more. Virgin Media takes online safety seriously. Have you ever been able to access your online account?Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Accessing the settings of your Virgin Media router is essential if you want to make any changes, such as changing the wireless password. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media; My Virgin Media; Shop;. 123 and 194. Billing and payments. I just bought an htc desire c android phone.